General Booking and Travel Conditions
This contract between Herdsman Safaris and the client and/or the tour agency regarding the provision of services will be exclusively governed by these general conditions. The same are issued to the client at the time of reservation of services (or request for inscription) and together with other documents issued to the clients constitute the contract of the tour between Herdsman Safaris and the client and/or tour agency. The payment for the tour booking implies the acceptance by the interested parties of the full application of these general conditions and those of respective providers of related services. All the legal implications derived from these general conditions will be subjected to the judicial system of the Republic of Kenya.
A minimum of 30% of the total price is required at the time of booking and the balance no latter than 21 days prior to the departure of the safari. For overseas bookings payments can be made in US dollars, Sterling pounds and Euros. Residents pay in local currency at the rate of exchange applicable at the time of payment. Late bookings Full payment is due at the time of booking for reservation made withi n 21 days prior to the commencement of the tours.
If you choose to modify the arrangements after the commencement of the tour i.e. change accommodation or the duration of your stay, the company can accept no liability for any loss or additional expense and no refunds will be made.
Tour prices include: All expenses for drivers and vehicles appropriate for the itinerary as set out. i.e. for transfers, game drives, drivers allowances unless stated in the itinerary. Government hotel taxes, training levy and service charges, all park entry fees except where sp ecifically indicated separately. Normal communication costs incurred to make the reservation. Tour price exclude: Personal insurance, Airport taxes, landing fees for charters and visas, gratuities to drivers and porters (other than hotel service charge), Beverages (unless otherwise indicated), Laundry, other personal expenses of tour members (i.e. telephone calls etc), any other tour services requested that do not appear in the itinerary.
Demand for safaris can be high and may lead to shortage of the specified hotel/lodge/tented camp accommodation. All bookings will be confirmed, but on occasions changes may be necessary. Hotel. Lodges and tented camps, here specifically named are given as an indication of the category and rooms may be reserved at similar Lodges/ hotels/tented camps. We undertake to advise you of any changes known to us prior to departure, but the possibility of change without notice, must be accepted when booking. Wherever possible we book rooms with private baths/showers throughout on the basis of two persons sharing a double room. Single rooms are available at supplementary cost but neither single room nor rooms with private bath/showers can be guaranteed. Safari minibuses, cars, four wheel drive or coaches will be provided according to the route and number of participants. The right is reserved to employ the services of subcontractors. English speaking driver/guides are provided. Occasional mechanical problems, changes of lodge or adverse road conditions may in turn lead to change in routing or game viewing without prior notice being given. We reserve the right to offer substitutes of equal value to cancel the operation of any tour. In practice, Very few itineraries are affected but a little flexibility on your part will ensure the tour is unique and rewarding Safari description. Whilst every effort has been made to ensure the accuracy of the information, regrettably errors do occasionally occur. You must therefore check all details of your holiday booking with your travel agent or supplier at the time of booking. The Company cannot therefore accept responsibility for any information not contained herein, being confirmed verbally by its staff or representatives unless subsequently reconfirmed in writing by the Company.
The Company is insured against legal liability arising from injuries that might be received by passengers while inside vehicles.
You are required to ensure that your passport and travel documentation is in order and that you have obtained the necessary visas for your journey. Should you require assistance on this matter we will be pleased to make recommendations.
It is a condition of booking one of our tours that the traveller is adequately insured for the full duration of the tour in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole discretion of the client. General Prices are based on fares and other costs prevailing at the time of your request of the price lists and is subject to change if fares or costs subsequently vary. We reserve the right to decline any person as a member of any tour at any time in which event an equitable amount will be refunded.